It is only the consumer that has the power and the motivation to change this. We provide some recommended starting points.


Here are some recommended actions that consumers can take to put themselves in charge:

Be responsible

  • Eat right
  • Exercise
  • Avoid damaging behaviors, e.g. smoking

Stick up for yourself when dealing with the system

  • Question your doctor about your treatment plan
  • Request a copy of your records
  • Ask to know the price up front
  • Make sure there is no confusion about approvals

Engage a network of people

  • Online groups
  • Local support networks

Stay "In Network"

Keep a journal or use a personal health record (PHR)